Help center
Everything you need to get your clips.
New here? Ask for an invitation, then follow the tutorials to go from a raw upload to clips and captions you can post. Every step links straight to the right page.
Quick start
Your first clips in three steps
Ask for an invitation
Studio → the sign-in box. It's free.
Upload a video
Studio → add a file → Generate clips.
Take the moments
Copy captions, download subtitles and clips, post them yourself.
Tutorials
Step-by-step guides
Open any guide for the exact steps — with links to the page or dashboard you need. They follow the natural order of a project.
Ask for an invitationUpload a video & get clipsAdd more than one videoGrab captions, subtitles & video filesShow notes & long-form textTrack your usagePut it on your phone
1 · Ask for an invitation1 minFree while it is by invitation. You need no keys and no other accounts.
- 1Open the Studio and ask for an invitation at the sign-in box.
- 2Once your account is ready, sign in. There is nothing to install and no other account to set up: Lucy does the work, and it costs you nothing.
2 · Upload a video & get clips2 minYour first project, from file to ranked moments.
- 1Go to the Studio and add a video or audio file: tap the upload zone on a phone, or drop the file on it or click it on a computer. Each upload has a maximum length, shown on the Pricing page.
- 2Press Generate clips. A bar shows how much of the file has gone up: keep the page open until it finishes.
- 3Once it has gone up, Lucy works on it: transcribing → analyzing → writing captions → cutting clips. You can stay and watch, or leave: the project keeps working and is waiting in your Library when you come back.
- 4If a recording fails, the page says so, it is not counted against your minutes, and you can upload it again.
- 5Each finished moment shows its rank, a timestamp, why it was picked, and the transcript excerpt.
3 · Add more than one video3 minAdd several recordings in one go.
- 1On the Studio page, select or drop multiple files — they stack as chips you can remove.
- 2Press “Generate N projects” to start them.
- 3Each project shows its own progress; click Open results on any finished one.
- 4Lucy can only work on a few videos at a time. If it asks you to try again later, give it a few minutes.
- 5Everything also lands in your Library for later.
4 · Grab captions, subtitles & video files2 minCopy-ready words and downloadable files per clip.
- 1On a finished project, each clip card has captions for Instagram, TikTok, LinkedIn and X — click Copy to grab the hook, caption, and hashtags.
- 2Use the .srt / .vtt buttons at the top of the results to download subtitle files for the whole recording.
- 3Each clip has a Download button for the cut video, with a vertical 9:16 version.
- 4Post them yourself, wherever and whenever you choose. Lucy does not post for you.
LinksOpen Library
5 · Show notes & long-form text2 minA written pack from the same transcript.
- 1Open a finished project from your Library.
- 2Under the clips, press Generate Longform pack.
- 3Copy what you need: a blog post, show notes, a YouTube title and description, a newsletter, a LinkedIn post, an X thread or pull-quotes.
LinksOpen Library
6 · Track your usage1 minSee your output and the minutes you have used.
- 1The Plan & usage panel on the Studio shows minutes used against your monthly minutes.
- 2Open Analytics for totals: videos, clips, minutes processed, usage by month, and top moments.
- 3Click any top moment to jump straight to its project.
LinksOpen Analytics
7 · Put it on your phone1 minAn icon on your home screen that opens the studio full screen.
- 1iPhone or iPad: open the Studio in Safari, tap the Share button, then Add to Home Screen, then Add.
- 2Android: open the Studio in Chrome, open the menu (the three dots), then Add to Home screen or Install app.
- 3Open it from the new icon. It opens without the browser around it.
- 4Sign in there with the code from your email, not the link: a link opens in your browser, and only works in the browser you asked from.
LinksOpen Studio
FAQ
Common questions
What is Lucy Repurpose?
An AI clip studio: upload one long video and Lucy transcribes it, has an AI model pick the strongest moments with the reason for each, and gives you short clips, written captions for each platform, and subtitle files.
Do I need my own API keys or other accounts?
No. You need an invitation and nothing else. Lucy takes care of the transcription, the AI model and the storage.
What does it cost to use Lucy?
Nothing while it is by invitation. Paid plans are not on sale, and nobody is charged without choosing to. What an invited account includes is on the Pricing page.
What video and audio formats and lengths work?
Video or audio files. MP4 and MOV for video, and MP3, M4A and WAV for audio, are the safe choices; if a file will not go through, try exporting it as MP4 or WAV. An audio recording gets its clips as vertical videos with an animated waveform. Long-form is the sweet spot: podcasts, webinars, interviews and talks. Each upload has a maximum length, shown on the Pricing page, and a file may be up to 2 GB.
Where is my video stored?
In cloud storage that Lucy runs for you. The Privacy Policy lists each provider that handles your data and what it does with it.
Does Lucy actually cut the clips, or just give timestamps?
Both. You get ranked timestamps with the reason for each, and Lucy cuts each clip too, with a vertical 9:16 version made by a centre crop.
Does it post to social media for me?
No. Lucy gives you the clips and the words; you copy the captions and post them yourself, wherever and whenever you choose.
Is my content used to train AI models?
No. We don't use your uploads or what is made from them to train any model, ours or a third party's. The Privacy Policy has the detail.
Troubleshooting
When something looks off
A recording failed
We could not finish this recording, and it was not counted against your minutes. Trying again in a few minutes often works. If it fails again, the recording may be too long or in a format we cannot read.
A project has been on one stage for a long time
A long recording takes a while, and you can leave the page and come back: the project is in your Library. One that gets stuck is marked as failed after a while, and a failed recording is not counted against your minutes. Upload it again.
“Upload failed” or nothing happens
Check your connection and try again. If the file is very long it may be over the maximum upload length shown on the Pricing page; if it still fails, try exporting it as an MP4.
A message says to try again later
Lucy can only work on a few videos at a time, and limits how many uploads one connection can start in an hour. Wait a few minutes and try again.
I haven't been invited yet
Open the Studio and ask for an invitation at the sign-in box. Until your account is ready you can read these pages but not upload.
Still stuck?
Write to info@colopio.com and tell us what you were doing. New to the product? The About page explains the bigger picture.